First Franklin Loan Services act like gangsters and should be treated as such. Whether this is due to the lack of experience of corporate management or done at direction of corporate management, the corporation and corporate management should be held civilly liable and face criminal prosecution for the actions of First Franklin Loan Services. This is such a blatantly criminal enterprise that even the investors should be held liable for the actions of the company and corporate management.
First Franklin Loan Services financed our 80/20 first and second. They have held our payments for up to 30 days for "processing" and then charged us late fees on both loans. This happened several times until we made them sign to receive their payments from the letter carrier.
First Franklin Loan Services stalled our loan modification on the first and then sold the mortgage to another (better) company once it became apparent that we would get the modification. Since working with our new loan company (a PROFESSIONAL company not one run as though it were a criminal enterprise), we now have an "Obama" loan on our first mortgage.
First Franklin still held the second and were being forced to match the interest rate of the first after mod so they sold it in late September 2010 to BOA. Of course, we are just the ones that signed the contract so there is no reason to inform us that they are selling the contract. After sending First Franklin Loan Services our September payment, we were billed by BOA for our September payment. Perhaps I should call them at breakfast, lunch and dinner like they did us, even when they did credit our accounts with payment after processing our payments on time. Wait, I should just start legal action and their attorneys can respond to the Court. Can you spell "PUNITIVE"?